Services

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Rent Collection
  • Process screen and evaluate all applicants ability to qualify and met rental parameters.
  • Receipts posted to individual accounts
  • Delinquent accounts are handled promptly.
  • With the use of versatile property management software, we are able to maintain and manage tenants activities.
  • Work closely with designated attorney to initiate legal proceedings, if necessary.

Financial Management
  • Services or materials for property are approved through a purchase order system.
  • The use of image capture allows for accurate, speedy and efficient turnaround in our invoice processing system.
  • Invoices are checked and approved by the executive manager before checks are written.
  • Checks require two (2) signatures, usually a member of the management and a board member.
  • We work and negotiate with our large pool of suppliers for quality, savings and reliable service 
  • The Board of Directors and/or owners receives monthly reports of:
    • Balance Sheets
    • Income Statement (with budget analysis)
    • General Ledger
    • Delinquency & Prepaid Reports
    • Check Register
    • Accounts Payable Register
  • Preparation of annual budget for approval.
  • Coordinate and facilitate the external audit process.
  • Prepare and submit financial reports to Sponsors and Government Agencies.

Physical Management
  • Members of the executive management team are on site frequently.
  • Recommendations are made to the owner and/or Board of Directors based on observations made on the site inspections.
  • Develop a maintenance schedule and oversee site staff, if any, to ensure property is being properly maintained.
  • Use of Uniform Bid Request to obtain comparative pricing for needed work.
  • Oversee contractor’s performance.
  • Utilize a software system to ensure all contractors have the appropriate insurance and remain in compliance with insurance standards.

Communication
  • Receive and handle calls from residents/owners
  • Work closely with residents and owners to determine needs and desires.
  • Attend Board of Directors meetings to communicate the issues of the properties and the residents/owners.
  • AVAILABLE 24 HOURS A DAY, 7 DAYS A WEEK TO HANDLE EMERGENCIES AS THEY MAY ARISE.